Legal

Privacy Policy

Last updated: July 2026

1. Information We Collect

We collect information you provide directly when creating an account:

Account Information: Email address, store name, and password.
Business Data: Products, inventory, sales transactions, customer records, and expenses you enter.
Usage Data: Log data, browser type, device information, and feature usage analytics.

2. How We Use Your Information

To provide, maintain, and improve the Sahel Service.
To process transactions and send related communications.
To provide customer support and respond to inquiries.
To send important notices about the Service (billing, security, policy changes).
To detect, prevent, and address fraud or technical issues.

3. Data Storage & Security

Your data is stored securely with encryption at rest and in transit. We implement industry-standard security measures including:

Row Level Security (RLS) ensuring complete store data isolation.
Encrypted connections (TLS/SSL) for all data transmissions.
Ongoing security reviews and hardening of the platform.

4. Data Sharing

We do not sell, rent, or share your personal or business data with third parties, except:

When required by law or legal process.
With service providers who assist in operating the Service under strict confidentiality agreements.
With your explicit consent.

5. Your Rights

Access: You can access all your data at any time through the Service.
Export: You can export all your data in standard formats (CSV, JSON).
Deletion: You can request complete deletion of your account and data.
Correction: You can update your information at any time.

6. Cookies

We use essential cookies for authentication and session management, and Google Analytics cookies to understand overall site usage in aggregate (e.g. which pages are visited). We do not use advertising cookies, and we never sell or share analytics data.

7. Contact

For privacy-related questions, contact us at rashed@getsahel.com.

1. Information We Collect

We collect information you provide directly when creating an account:

Account Information: Email address, store name, and password.

Business Data: Products, inventory, sales transactions, customer records, and expenses you enter.

Usage Data: Log data, browser type, device information, and feature usage analytics.

3. Data Storage & Security

Your data is stored securely with encryption at rest and in transit. We implement industry-standard security measures including:

Row Level Security (RLS) ensuring complete store data isolation.

Encrypted connections (TLS/SSL) for all data transmissions.

Ongoing security reviews and hardening of the platform.