Privacy Policy

1. Information We Collect

We collect information you provide directly when creating an account:

• Account Information: Email address, store name, and password.
• Business Data: Products, inventory, sales transactions, customer records, and expenses you enter.
• Usage Data: Log data, browser type, device information, and feature usage analytics.

2. How We Use Your Information

• To provide, maintain, and improve the Sahel Service.
• To process transactions and send related communications.
• To provide customer support and respond to inquiries.
• To send important notices about the Service (billing, security, policy changes).
• To detect, prevent, and address fraud or technical issues.

3. Data Storage & Security

Your data is stored securely with encryption at rest and in transit. We implement industry-standard security measures including:

• Row Level Security (RLS) ensuring complete store data isolation.
• Encrypted connections (TLS/SSL) for all data transmissions.
• Regular security audits and vulnerability assessments.

4. Data Sharing

We do not sell, rent, or share your personal or business data with third parties, except:

• When required by law or legal process.
• With service providers who assist in operating the Service under strict confidentiality agreements.
• With your explicit consent.

5. Your Rights

• Access: You can access all your data at any time through the Service.
• Export: You can export all your data in standard formats (CSV, JSON).
• Deletion: You can request complete deletion of your account and data.
• Correction: You can update your information at any time.

6. Cookies

We use essential cookies for authentication and session management only. We do not use tracking cookies or third-party advertising cookies.

7. Contact

For privacy-related questions, contact us at rashed@getsahel.com.