Question 1

Do I need to install anything?

Accepted Answer

No. Sahel runs in any browser. You can also install it as an app on your phone or laptop with one tap.

Question 2

What if my internet goes down?

Accepted Answer

Sales are queued locally and sync automatically when you are back online. You never miss a transaction.

Question 3

Can I switch from another POS?

Accepted Answer

Yes. Import your products and customers via CSV in minutes, and we can help with the migration.

Question 4

Is my data safe?

Accepted Answer

All data is encrypted in transit and at rest. You can export a full backup any time you want.

Question 5

How much does Sahel cost?

Accepted Answer

Sahel is $59/month per shop plus $25/month per extra branch (up to 3), with every feature included, after a 14-day free trial — no card required to start. Yearly billing gives 2 months free. Larger chains are arranged by contacting the team.

Question 6

Does it work in Arabic?

Accepted Answer

Yes — full right-to-left (RTL) support. Switch language any time in Settings.

Question 7

Is the trial really free?

Accepted Answer

Yes — 14 days with every feature unlocked and no card required. If you don’t subscribe, your data stays safe until you do.

Question 8

Can I run more than one branch?

Accepted Answer

Yes. Manage multiple branches, transfer stock between them, and see stock and reports per branch.

Question 9

Does it support barcodes?

Accepted Answer

Yes. Scan barcodes to ring up sales, and print barcode labels for your products.

Question 10

Can I print receipts and invoices?

Accepted Answer

Yes. Print thermal receipts, or full A4 invoices and quotations you can save as PDF straight from the browser.

Question 11

Can I limit what my staff can see?

Accepted Answer

Yes. Each cashier signs in with a PIN, and you control exactly which pages and actions they can use.

Question 12

What payment methods can I record?

Accepted Answer

Cash, card, bank transfer, and split payments. Card is taken on your own bank terminal — Sahel records the sale, with no card processing in between.

Question 13

Does Sahel do accounting?

Accepted Answer

Yes. Sahel has a built-in double-entry general ledger: sales and expenses post automatically, so your balance sheet, income statement and trial balance build themselves. It also tracks accounts payable and receivable and supports manual journal entries — POS, inventory and accounting in one connected system.

Question 14

Can I use Sahel as just a POS?

Accepted Answer

Yes. Sahel is a full ERP, but every module can be switched on or off — start with just the point of sale, and enable inventory, accounting, payroll, or CRM whenever you need them. Same price either way.

Question 15

Do you build custom websites or apps?

Accepted Answer

Yes. Beyond the platform, the Sahel team builds custom websites, online stores, and mobile or web apps for your business — connected to your Sahel data. Contact us for a quote.

Quick answers.

Still have questions?

Quick answers.

Still have questions?